Payment Policy
Accepted Payment Methods
The Pearl Room accepts the following payment methods at checkout:
- Credit Cards: Visa, Mastercard, American Express, Discover
- Debit Cards: All major debit cards bearing a Visa or Mastercard logo
- PayPal
- Shop Pay
- Apple Pay (on supported devices)
- Google Pay (on supported devices)
Currency
All prices are listed and charged in United States Dollars (USD). International customers may incur bank conversion fees; The Pearl Room is not responsible for these.
Billing Descriptor
Your bank statement will show the charge as THE PEARL ROOM. Questions about a charge? Contact us at info@thepearlroombk.com or +1 (718) 833-6666.
Payment Security
All transactions are processed over SSL-encrypted (HTTPS) connections. We do not store your full credit card number or CVV. Payment processing is handled by PCI DSS-compliant processors.
Sales Tax
The Pearl Room does not charge sales tax on any order. The price shown is the total you pay.
Order Confirmation
After payment you will receive a confirmation email containing your order number, item summary, and estimated delivery. If it does not arrive within 1 hour, check your spam folder or contact us.
Refunds
Approved refunds are returned to the original payment method within 3-5 business days. See our Return Policy for details.
Last updated: September 2026